Warranty Registration

Overview of TUFT Limited Product Warranty

All TUFT & PLAY BY TUFT products, except for brushes and accessories, have at least a twelve(12) month limited product warranty, valid from the date of purchase.

Scope And Applicability Of Warranty

This warranty is available to consumers only. You are a consumer if you own either of the products which TUFT carries that was purchased from our sale personal or authorise online platforms. TUFT warrants that our products will be free of defects in materials and workmanship for the applicable warranty period. This warranty applies only to authentic products that TUFT carry.

Warranty Exclusions

This warranty does not cover products damaged by any of the following:

  • Misuse or abuse, such as dropping of products, cord cutting, or failure to follow operating instructions or cleaning instructions enclosed in product packaging;
  • Tampering, such as repair or attempted repair;
  • Use with unauthorized accessories;
  • Alteration of products;
  • Servicing by unauthorized persons that results in damage to the product;
  • Use of electric power delivered at the incorrect frequency or voltage.

Service Center

701 Sims Drive, LHK Building
#03 - 06 Singapore 387383
Contact No:  +65 6287 1919


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